International Trainer, Executive Coach, Motivational Speaker.

 ... Dr. Sandy, top ranked world-wide. Customer Service, Telephone, Leadership, Receptionist training and more.

Motivates all office staff --Receptionists to Managers. U.S. Depart. of Justice.

Click for information.

 

...Dr. Sandy trains and motivates receptionists, concierges, managers, customer service and admin staff in professional image, office business and phone etiquette.

.. expert, fun training.. motivates for immediate success. C. Guest, IBM

Outstanding receptionist training! Virginia Integrated Physicians

 

...Made our  training conference a success! International Assoc. of Admin Professionals

...her telephone receptionist training ... was what we needed! Chicago-Sun Times

Dr. Sandy's training style made all telephone and receptionist training staff want to attend.

JP Morgan-Chase, NY

 

Due to Popular Demand...

FREE Workbook with each training set through February 15

Receptionist Training DVD Videos and Workbooks available in our Online Store

Click Here

If needed, Certificate of Completion available after viewing training with workbook and completing Dr. Sandy's 1-hour tutoring and 'final' exam by phone:

Tutoring and final exam fee: $100

         
 

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receptionist training DVD Set

3 One-hour DVDs (3 Hours)

Order workbooks below.

The Top Outstanding Receptionist & Ambassador Training
$229 + $18 S/H in U.S., (slightly higher shipping for International orders)

Includes 1 FREE Workbook in January


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Value only $199 for VHS version.
receptionist training DVD Set

3 One-hour VHS tapes = 3 Hours

Top Outstanding Receptionist & Ambassador Training

$199 + $23 S/H U.S. (slightly higher shipping for International orders)

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The interactive receptionist training workbook coordinates with training exercises throughout the video:

receptionist training DVD Set
Remember Workbooks for Receptionist Training coordinate exercises with DVD and VHS: $18

Receptionist Workbooks: Over 30 pages interacting with VHS or DVD Training.

S/H $10 for additional workbooks  5 - 10

A great on-going resource!


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3 Other Options for Orders:

1) Email orders direct. Click here for Dr. Sandy's personal email. Provide Visa or Master Card number, expiration date and shipping address.

2) Or place confidential phone message orders at 423/629.0752 or 321/363-4625. Leave Visa, Discovery or Master Card number with expiration date and shipping address.

3) Or mail order with payment to Dr. Sandy McKenzie & Associates: PO Box 953383, Lake Mary, FL 32756.

Include shipping address and telephone.

Click for our Online Store

 

Front Desk Receptionist Training others Try to Imitate!

TOP TELEPHONE & RECEPTIONIST TRAINING - 5 WAYS!

1. This 3 DVD Set = 3 Hours of Receptionist Training: Only $229 for all 3 DVDs or $199 VHS!

2. PROFESSIONAL ACTORS in RIGHT vs. WRONG front desk scenes for receptionist training.   

(More than just a lecture!)

3. Dr. Sandy will TRAIN RECEPTIONISTS - TELEPHONE PERSONNEL FOR YOU ON-SITE with customized keynotes, training and workshops.

CLICK for on-site training success

4. RECEPTIONIST TRAINING SUCCESS WORKBOOKS coordinate video training and are a receptionist training resource.

CLICK to order video training

5. Dr. Sandy is PERSONALLY On Call with FREE GUIDANCE for RECEPTIONIST TRAINING, FRONT DESK, OFFICE TELEPHONE TRAINING and TEAM BUILDING.

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SAMPLE RECEPTIONIST VIDEO TRAINING TOPICS

Vol. I (1 Hour): Receptionist Training, Professional Image, Customer Service, Business Telephone Training

Click to Preview a Video Training Demonstration

 
  • Create receptionist "halo effects" to win customers
  • Create a professional office image
  • Develop receptionist customer service at front desk
  • Create receptionist work settings for front desk images
  • Receptionist customer service keeps customers loyal

Vol. II (1 Hour): Receptionist Training, Telephone, Customer Service, Professional Image and Team Building Training

http://www.youtube.com/watch?v=_yv4FaXjePM
 

  • Trains receptionists to screen without insulting callers
  • Voice and word training improves receptionist image
  • 8 Telephone message steps give front desk success
  • Receptionist training for dealing with difficult people and hard-to-understand calls
  • Receptionists will be trained to say "no" - with a "yes" - for great customer service

Vol. III (1 Hour): Outstanding Receptionist Training, Telephone, Customer Service, Image, Time and Stress Management Training

  • Receptionists learn to manage work for multiple bosses
  • Receptionists learn to use humor to save a business day
  • Receptionists are trained to reassurance phone callers
  • Time management for front desk receptionist job duties
  • Managing office and receptionist areas away from desk
  • Training for stress management and job satisfaction!

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     Dr. Sandy cares and offers on-site training to make yours the best Sales, Customer Service, Telephone Staff and Receptionists with Image, Etiquette, Team Building and Business Training!

    For on-site training, keynotes or motivational speaking, click here:

SandyMcKenzie.com.

    

     An expert in esteem, professional image, team building, customer service, ambassador front desk training, and telephone image, Dr. Sandy's Social Savvy has been seen on CBS for over 6 years and Fox TV, ABC, NBC, Talk Radio, Style, Entrepreneur and Salon Magazines. She is published in New You, Atlanta, and McGraw-Hill Business text books.

     Entertaining! Unforgettable!

    Ambassador-Telephone-Receptionist Training in Customer Service and Professional Image used world-wide ...Fortune 500 companies, dental, medical, small business, churches and other offices. Fun and a workbook, too.

Motivates to Build Success!

Ambassador-Telephone-Receptionist training VHS or DVD's and receptionist workbooks build phone etiquette, customer service, stress management and professional image. Dr. Sandy is acclaimed for on-site training and proven results.

Affordable, Receptionist Training in Your Office

423.629.0752
Helping Build Success for 20 Years for Receptionists and staff
Corporate Training, Business Coaching, Motivational Speaking

Dr. Sandy will travel to Your Office to do Training for you!

 

Dr. Sandy's Training used by:

  • Hospital Receptionist Training
  • Diversified Training Institute, Business Department Training, California
  • Concierge Receptionist Training
  • Legal Receptionists Training
  • Government Receptionists
  • Church Receptionists, Methodist Services, Washington, DC
  • Customer Service Office Receptionist Training
  • Health Care Receptionist Training, Doctors' Offices and Hospitals
  • Bank Receptionists  Phone Training
  • Ad Agency Receptionists
  • Realtor Sales Office Receptionist Training
  • TV Customer Telephone Training
  • Dental Office Front Desk Training, Atlanta and other locations
  • Training Medical Office Receptionists
  • Business School Receptionist Training
  • College Office Skills Training Courses
  • Sales Receptionist
    Phone Call Training
  • HR Receptionist Personnel Training
  • Fortune 500 Customer Service Receptionists
  • Small Business Customer Service Training
  • Insurance Receptionists Phone Training
  • Vocational Training
  • CEO Receptionist Telephone Training
  • Training Salon Receptionists
  • Receptionist Training Schools
  • Business Etiquette Telephone Training
  • Airline Receptionist Telephone Training
  • Service Training
  • TV Receptionists
  • Car Dealers Front Desk Receptionist Sales Training
  • University Telephone Training
  • Receptionist Development
  • Image Training
  • Church Front Desk Receptionists
  • Investor Firm Receptionists
  • Travel Customer Service Receptionists
  • International Receptionists
  • Government Phone, Receptionists Training
  • Vet Clinic Desk Phone Training
  • Home Training Receptionist
  • Airline Telephone Training
  • Hotel Guest Relations Training
  • Small Business Phone Training
  • Phone Companies
  • CPA Receptionists Phone Training