Click the video to pause

Fast, Fun Front Desk Training Others Try to Imitate.

PROVEN TOPS - 5 WAYS!

1. 3 HOURS Training: Only $229 DVD or $189 VHS!

2. PROFESSIONAL ACTORS in RIGHT vs. WRONG scenes.   

(More than a talking head!)

3. Dr. Sandy ready to conduct your training ON-SITE with customized keynotes, training and workshops.

CLICK for on-site training success

4. SUCCESS-MAKER WORKBOOKS interact with video training and become receptionist resource manuals.

CLICK to order video training

5. Dr. Sandy PERSONALLY 'On Call' with FREE GUIDANCE ABOUT RECEPTIONIST, FRONT DESK AND OFFICE TELEPHONE TRAINING.

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SAMPLE OF RECEPTIONIST VIDEO TRAINING TOPICS

Vol. I (1 Hour): Receptionist Training, Professional Image, Customer Service, Business Telephone Training

Click to Preview a Video Training Demonstration

• Creating "halo effects" to win customers from the start
• How-to's of a professional office image that creates 'instant rapport'
• Developing loyalty and customer service at front desk
• Creating work settings for great front desk images
• Customer service that keeps customers happy and loyal

Vol. II (1 Hour): Receptionist Training, Telephone, Customer Service, Professional Image and Team Building Training

• "Screening" telephone calls without insulting callers
• Training your voice and words to motivate and inspire
• 8 Telephone message steps for front desk success
• Dealing with difficult people and hard to understand customers
• Saying "no" with a "yes" for customer service

Vol. III (1 Hour): Outstanding Receptionist Training, Telephone, Customer Service, Image, Time and Stress Management Training

• Successfully managing work for multiple bosses
• Using humor and other tactics to save the day
• Training and calming upset customers and other phone callers
• Time management and multiple front desk receptionist job duties
• Managing office and receptionist areas while away from your desk
• Training and development for stress management and work satisfaction!

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     Dr. Sandy cares, helps you and offers on-site training to make yours the best Sales, Customer Service, Receptionists and Telephone Staff in Image, Etiquette, Team Building and Business Training!

    For on-site training, keynotes or motivational speaking, click:

SandyMcKenzie.com.

     An expert in professional esteem building, work relationships, customer service, ambassador front desk training, and telephone image, Dr. Sandy's Social Savvy was featured on CBS for 6 years and Fox TV, ABC, NBC, Talk Radio, Style, Entrepreneur and Salon Magazines. A columnist she is published in New You, Atlanta, McGraw-Hill Business text books.

     Entertaining! Unforgettable!

    Receptionist-Ambassador Telephone Training in Customer Service and Professional Image used world-wide by Fortune 500 companies, dental and medical groups, small business, churches and others, is fun and the workbook reinforces.

Motivates to Build Success!

Receptionist-Ambassador-Telephone training VHS or DVD's and workbooks build phone etiquette, customer service, stress management and professional image. Dr. Sandy is acclaimed for powerful on-site training with proven results.

Affordable Receptionist Training at Your Site..

423.629.0752
Helping Build Success since 1982
Corporate Training, Executive Coach, Motivational Speaker

Dr. Sandy McKenzie

Dr. Sandy's Training used by:

• Hospital Receptionists
• Legal Receptionists
• Government Receptionists
• Customer Service Office Training
• Health Care Receptionist Training
• Bank Receptionist  Phone Training
• Ad Agency Receptionists
• Realtor Phone Sales Office Training
• TV Customer Telephone Training
• Dental Office Front Desk Training
• Train Medical Office Staff Receptionists
• Business Schools Receptionist Training
• College Office Skills Training Courses
• Sales Receptionist
  Phone Call Training
• HR Receptionist Personnel Training
• Fortune 500 Customer Service Receptionists
• Small Business Customer Service Training
• Insurance Receptionists Phone Training
• Vocational Training
• CEO Receptionist Telephone Training
• Training Salon Receptionists
• Outstanding Receptionist Training Schools
• Business Etiquette Telephone Training
• Executive Telephone Training
• Service Training
• TV Receptionists
• Car Dealership Front Desk Receptionist Sales Training
• University Telephone Training
• Receptionist Development
• Image Training
• Church Front Desk Receptionists
• Investment Firm Receptionists
• Health Care Customer Service Receptionists
• International Receptionists
• Government Phone, Receptionists Training
• Vet Clinic Desk Phone Training
• Home Training Receptionist
• Airline Telephone Training
• Hotel Guest Relations Training
• Small Business Phone Training
• Utilities and Phone Companies
• CPA Receptionists Phone Training