"Creating Success since 1980"

Dr. Sandy McKenzie & Associates
Certified Executive Coach
PO Box 953383

Lake Mary, FL 32795

Same Dr. Sandy as seen for Q & A on CBS-TV

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receptionist training DVD Set

Online Store

"How to be an
Outstanding Receptionist"

Available on DVD, VHS
Additional Workbooks also Available

Click here for our Online Store


These Receptionist Training DVDs and workbooks are a great combination to help participants to understand what is valuable in the workplace. Dr. Sandy is a wonderful personal support, too.

L. Vaught and L. Reiter, Diversified Training Institute, Los Angeles

Great telephone etiquette and receptionist training. Informative & fun!       Chicago-Sun Times
Impressive! The workbook is great, too.
Sonya B, Physicians Group of Virginia
Sandy's Receptionist Training is first-rate! Delvina Souquet,
Minister's Office of Labour, Canada, Quebec
Entertaining receptionist presentation & topic coverage!
Aspire Coaching, New York
Best seminar I've ever attended!                                                                USA Today
Most up-to-date receptionist and ambassador training on the market! Enjoyable, too!
C. Carboni, CafeFX Productions, California

Dr. Sandy's training presentations are wonderful.

IAAP International Association of Administrative Professionals

Enjoyable and motivational training.
D. Lemons, Kentucky School Systems

Great receptionist & phone etiquette training.
Brother International, Bridgewater, NJ
"Her communication training for stress management works!
M. James, USN Communications, NY
"Upbeat and fun! Great training! Positive approach to a difficult customer service job!"
J. Rapoza, Stony Brook School
"Very motivating for professional image and positive attitudes."
Winning Sales Manager, G. Highfield, Cellular 1
"Dr. McKenzie's training is fun!
State HR Training Dept. Tennessee

"Dr. Sandy spoke at a dental convention and we used her public relations, professional image, receptionist training and customer service training. The bottom-line success of the practice increased 30%!"
Dr. D. Mastro, Alluring Cosmetic Dentistry, Atlanta
"Very helpful for receptionist training and self esteem, too."
V. Allison, Display Presentations, Ltd.
"Enjoyable and beneficial receptionist-telephone and professional image training!"
C. Feinstein, Melville Executive Center
"Tops for Professional Image customer service, receptionist training, etiquette, phone & motivation!"
C. Jordan, DP Murphy, Inc.
"Best motivational speaker!" Australian Legal Society
"Dr. McKenzie's motivating guidance changed my life."
D. Andrews, Shopping Centers Management
"We used her repeatedly to train receptionists, telephone, patient contact staff and more. We recommend her."
Wm. Sanders, Erlanger Hospital Medical Center
Dr. Sandy spoke to our best customers - teachers. They loved her motivational keynote, too.
New Jersey Business Education Association.
Dr. Sandy McKenzie's motivational training for our medical representatives exceeded expectations for our 2007 meeting.
CBiz, Medical Management Pro, Nashville
Sandy McKenzie delivered the motivational training and professional image we needed and wanted at our 2007 national sales convention.
Dixie Corp, Dalton, GA
Don't miss having Dr. Sandy conduct training for receptionist, customer service, team,, image, dress and business etiquette. She exceeds expectations!
L. Primavera, President, Primavera Floor Covering
Dr. Sandy McKenzie stayed with our receptionist and worked with her for a day to help her be an outstanding receptionist!
Tokyo Marine, Atlanta
In all our reseearch, this is the best, receptionist training. Sandy is the top image and receptionist trainer!
911 Emergency
Sandy McKenzie's outstanding experience & skill is so broad we used her expertise to edit our business training books.
McGraw-Hill Publishers, New York
Sandy, you helped make our program a huge success! Thank you.
IBM, Customer Appreciation Day